CVAD-301: Citrix Virtual Apps and Desktops Advanced Administration (2402 LTSR)

Learning Objectives

• How to implement advanced administration concepts such as troubleshooting, backups, disaster recovery, scalability and redundancy for a Citrix Virtual Apps and Desktop Site
• Security considerations and configurations including multi-site management using zones.
• Create, administer, and manage App Layering OS, platform, application, elastic, and user layers.
• Integrate Citrix App Layering Into a Citrix Virtual Apps and Desktop deployment.
• Install and initialize WEM and integrate into Citrix Virtual Apps and Desktops and Citrix DaaS.
• Configure WEM features to improve the end user environment and virtual resource consumption.
• Migrate an on-premises WEM deployment to WEM service.

Strong foundational knowledge of:

Windows Server and Desktop operating systems.

Active Directory, Policies, Profiles, Networking and Hypervisors.

Module 1: Introduction to Citrix Virtual Apps and Desktops Advanced Config, Redundancy, and Scalability

• Citrix Virtual Apps and Desktops Redundancy and Scalability
• StoreFront and NetScaler Gateway
• Site Infrastructure Redundancy and Scalability
• Machines Running the Virtual Delivery Agent

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Module 2: Manage CVAD Multiple Locations

• Zones
• VDA Registration in a Multi-Zone Environment
• Zone Preference
• Optimal Gateway Routing and Zones
• StoreFront Resource Aggregation
• Managing StoreFront Store Subscriptions in a Multi-Location Environment

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Module 3: Backups and Disaster Recovery

• Backups
• Disaster Recovery Considerations
• Disaster Recovery Process

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Module 4: Advanced Authentication Methods

• Multi-factor Authentication - RADIUS and One Time Passwords (OTP)
• Multi-factor Authentication - Smart Card Authentication
• Federated Authentication

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Module 5: App and Data Security

• Introduction to Application Security
• Preventing Jailbreak Attacks
• Minimizing the Impact of Attacks

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Module 6: Secure VDAs

• Transport Layer Security (TLS) Virtual Delivery Agent (VDA) Encryption
• Microsoft Group Policy Objects (GPOs) and Citrix Policies
• Image Management

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Module 7: Introduction to Troubleshooting

• Troubleshooting Methodology
• Resource Tools and Utilities
• Introduction to PowerShell

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Module 8: Troubleshoot Access Issues

• Troubleshooting StoreFront
• Troubleshooting NetScaler Gateway
• Troubleshooting Access and Authentication
• Troubleshooting App/Desktop Launch

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Module 9: Troubleshoot Delivery Controller Issues

• Validating FlexCast Management Architecture (FMA) Services

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Module 10: Troubleshoot Virtual Delivery Agent (VDA) Registration Issues

• Troubleshooting Virtual Delivery Agent (VDA) Registration

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Module 11: Troubleshoot HDX Connection Issues

• Troubleshooting HDX Connections

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Module 12: Intro to App Layering and Architecture Overview

• Citrix App Layering Introduction
• Architecture

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Module 13: OS Layers

• OS Layer

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Module 14: Platform Layers

• Platform Layers

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Module 15: App Layers

• App Layers

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Module 16: Elastic App Layers and User Layers

• Elastic App Layers
• User Layers

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Module 17: Deploy a Layered Image

• Using Layered Images with CVAD

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Module 18: Layer Priority and Maintaining an App Layering Environment

• Layer Priority
• Updating Layers
• Maintaining and Updating the App Layering Environment
• Common Citrix App Layering Considerations and Additional Resources

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Module 19: Intro to WEM and Architecture Components

• WEM Features and Benefits
• WEM On-Premises Components and Deployments
• WEM Service Components and Deployments
• WEM Component Communication Workflows
• WEM Service Component Communication Workflows

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Module 20: WEM Deployment Install

• On-premises WEM: Leading Practice Installation Prerequisites and Steps
• Creating the WEM Database
• Running the WEM Infrastructure Service Configuration Utility
• WEM On-Premises vs WEM Service
• WEM Service: Leading Practice Installation Prerequisites and Steps
• ADMX Template Configuration
• WEM Agent Installation

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Module 21: WEM Consoles and Initial Setup

• On-Premises WEM and WEM Service Consoles
• WEM Web Console
• WEM Initial Setup
• Migrating GPO settings to WEM

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Module 22: WEM System and Log On Optimization

• WEM System Optimization Overview
• WEM CPU Management
• WEM Memory Management
• Additional System Optimization Features
• WEM Log On Optimization Overview
• WEM Assigned Actions
• WEM Environmental Settings
• Citrix Profile Management In WEM

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Module 23: WEM Security and Lockdown Features

• WEM Security Management Features
• Privilege Elevation and Process Hierarchy Control
• WEM Transformer

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Module 24: Planning - The WEM Agent

• WEM Settings Processing and WEM Agent Caches
• WEM Agent Integration with Citrix Virtual Apps and Desktops and Citrix DaaS

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Module 25: WEM Monitoring, Reporting, and Troubleshooting

• WEM Monitoring and Reporting
• WEM On-Premises Troubleshooting
• WEM Service Troubleshooting
• WEM Agent Troubleshooting

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Module 26: Upgrading WEM and Migration to WEM Service

• Upgrading Workspace Environment Management
• WEM On-Premises Migration to WEM Service